PassThru VPN

Privacy Policy

Posted at: 10/10/2025

Effective Date: 2025-10-01
Last Updated: 2025-10-10
Operator: PassThru VPN
Contact: support@passthruvpn.com • Telegram @PassThruSupport

This Privacy Policy explains how we collect, use, and protect your data when you use our Telegram Mini App and Outline VPN services (“Service”).

1) Data We Collect

We collect only the minimal amount of information required to operate our Service reliably and securely.

Account Information

  • Telegram ID — used to identify your account and manage your Outline keys.
  • Payment Records — transaction ID, amount, and plan type (no card details stored on our side).

Technical Information

  • Total data usage (bytes in/out).
  • Server region used.
  • Basic connection status (success/failure).
  • Crash/error logs (anonymized).

What We Do Not Collect

  • No browsing activity.
  • No DNS queries or traffic content.
  • No IP logs beyond what’s technically required for session routing.

2) How We Use This Information

We use collected information to:

  • Operate and maintain server infrastructure.
  • Monitor and balance network performance.
  • Process payments and manage active subscriptions.
  • Detect abuse and enforce fair use policy.
  • Communicate support updates via Telegram.

We do not sell or rent your data to any third party.

3) Data Storage & Retention

  • Minimal operational logs are kept only as long as necessary for network performance and billing.
  • Telegram IDs are stored securely and deleted if your account is inactive for more than 12 months.
  • Payment data is stored according to financial compliance regulations.

All servers are configured with no activity logging beyond minimal operational metrics.

4) Data Security

We implement technical and organizational measures to protect data, including:

  • Encrypted communication between client and servers (Outline protocol).
  • Isolated key management per user.
  • Access control for backend systems.
  • Periodic security audits.

While we work hard to protect your data, no online system is 100% secure. Users should also take steps to protect their Outline keys and Telegram accounts.

5) Third Parties & Processors

We may rely on third-party infrastructure and payment processors. These providers have access only to the data strictly required for their function:

  • Telegram (account authentication and bot platform)
  • Outline by Jigsaw (Google) (open-source VPN protocol and client)
  • Payment provider(s) for transaction processing

All partners comply with industry security standards.

6) Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data.
  • Request deletion of your data (where legally possible).
  • Object to or limit certain processing.
  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us at support@passthruvpn.com.

7) Children's Privacy

We do not knowingly collect data from users under the age of 18. If we become aware of such data, we will delete it promptly.

8) International Data Transfers

Our servers may be located in multiple countries. By using the Service, you consent to the transfer of your data to these locations, which may have different data protection laws than your home country.

9) Policy Updates

We may update this Privacy Policy periodically. Material changes will be announced on our website or Telegram. Continued use of the Service after updates constitutes acceptance of the revised policy.

10) Contact Us

If you have any questions about this Privacy Policy:

This Privacy Policy is designed to be simple, transparent, and privacy-first. We collect as little data as possible to operate a secure and censorship-resistant VPN service.